RH CORPORATE SOCIAL RESPONSIBILITY
RH COMPLIANCE & CORPORATE SOCIAL RESPONSIBILITY
COMPLIANCE & PRODUCT SAFETY
We maintain a testing program for product safety and compliance, including working with third-party testing labs.
We monitor compliance with California’s Proposition 65 (or “Prop 65”).
We monitor customer feedback to ensure that safety-related incidents are appropriately addressed.
RH Baby & Child offers one of the largest selections of GREENGUARD Gold Certified residential children's furniture. We also offer a selection of GREENGUARD certified products under our main brand.
GREENGUARD Gold Certified products have been screened for 10,000 chemicals and 360 volatile organic compounds (VOCs) that pollute indoor air and contribute to health problems, including asthma and allergies. Products carrying this certification meet GREENGUARD's stringent chemical emissions standards.
RH has established guidelines around the use of tin, tantalum, tungsten and gold sourced from central African countries to address concerns over mining that supports ongoing conflicts in the region.
We file disclosures under Form SD regarding sources of conflict minerals within our supply chain pursuant to Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
HABITAT FOR HUMANITY
Habitat for Humanity is a nonprofit dedicated to building affordable housing all over the world. RH donates a significant amount of not-quite-perfect inventory to Habitat for Humanity. This partnership benefits local communities, while reducing the amount of waste that would otherwise be sent to landfills.
RH partners with Good360. Good360 supports charities by connecting donors with the specific needs of nonprofits and communities affected by disasters. Disaster Recovery360, managed by Good360, attempts to have the right goods delivered to the right place at the right time.
In August 2017, RH received the Circle of Good Award. The Circle of Good Award recognizes corporate partners whose contributions to product philanthropy set the standard for corporate social responsibility.
RH has made donations of products and funds to many organizations serving local communities. A few examples include:
826 Valencia / 826 National
Furniture Bank of Central Ohio
1951 Coffee Company
UCSF Benioff Children's Hospital
FACTORY AUDIT PROGRAM
RH partners with the international nonprofit organization Fair Working Conditions to review working conditions and worker treatment in factories and workshops creating products for RH suppliers.
TRANSPARENCY IN SUPPLY CHAINS
In compliance with the California Transparency in Supply Chains Act of 2010 (SB 657), RH provides disclosures that reflect our ongoing efforts to combat and prevent slavery and human trafficking from our direct supply chain.
Certification – We require our suppliers to certify that they will comply with our Vendor Code of Conduct, which prohibits using involuntary labor, including prison, bonded, indentured, trafficked or forced labor. Our Vendor Code of Conduct also requires our suppliers to conduct their operations in accordance with all applicable and material local laws.
Verification and Audits – We partner with the international nonprofit organization Fair Working Conditions to conduct periodic reviews of our suppliers’ facilities.
Training – We train our employees who are responsible for monitoring our supplier’s compliance with our Vendor Code of Conduct to identify and respond to concerns about labor practices in the supply chain that may arise from time to time.
Corrective Action – In the event that a vendor were to violate our Vendor Code of Conduct, we would have the option to terminate our business relationship with that vendor or take other actions with that vendor to remediate any problems that had been identified.
RH engages GoodWeave to review and certify our handwoven rug suppliers.
GoodWeave is a nonprofit organization that works to eliminate child and forced labor within the handwoven rug industry.
RH sources many products from artisan cooperatives and organizations that focus on community development and positive social impact.
Allpa – Peruvian handwoven alpaca textiles
Berber Wares – Handwoven and naturally dyed Moroccan textiles
Hellooow Handmade – South African hand-rolled ceramic beaded chandeliers
Kish Handicrafts – Handcrafted Indian leather storage, décor, furniture and accessories
The Dharma Door – Handwoven and naturally dyed jute baskets
VENDOR CODE OF CONDUCT
Click the following link: Vendor Code of Conduct
OUR APPROACH TO HUMAN RIGHTS
We are committed to conducting our business in a manner that respects the rights and dignity of our associates, customers, vendors and our other stakeholders.
Our compliance and corporate social responsibility programs integrate this goal with our business practices, such as through our responsible sourcing programs that address labor conditions, the use of conflict minerals by vendors in our supply chain and the use of artisan cooperatives and other organizations that focus on creating positive social impact.
We take labor and supply chain related risks and opportunities into account in our strategic decision-making to address the long-term sustainability of our business.
We do not permit child labor, forced labor or other abusive or unsafe working conditions.
We believe our programs and policies set a standard of respect for human rights for our stakeholders.
RH has reduced and continues to look for ways to reduce the waste generated through our operations at our galleries, outlets, distribution centers, delivery network and corporate campus through recycling and composting.
Our philanthropy efforts include a product donation program, which has reduced the volume of waste going to landfills.
RESPONSIBLE PAPER PRACTICES
RH Source Books are printed on Forest Stewardship Council (FSC) paper.
The Forest Stewardship Council is an independent, nonprofit organization that establishes standards for responsible forest management and is considered the gold standard in forest certification.
RH Source Books are packaged in recyclable poly-bags.
The RH Distribution Center in Patterson, California, is LEED Gold certified.
The RH Gallery at the Domain in Austin, Texas, is LEED Gold certified.
HISTORIC GALLERY PRESERVATION
In 2013, we opened RH Boston, The Gallery at the Historic Museum of Natural History, which was the former Museum of Natural History, preserving the hidden winder staircase and the building's rich place in American history, earning the Preservation Achievement Award through the Boston Preservation Alliance.
In 2014, we opened RH Greenwich, The Gallery at the Historic Post Office, in the 1917 former post office structure. The building is listed on the National Registry of Historic Places.
In 2015, we opened RH Chicago, The Gallery at the Three Arts Club, a designated Chicago landmark, restoring a building once used to house young women studying the performing arts, the musical arts and the visual arts.
OUR APPROACH TO THE ENVIRONMENT & SUSTAINABILITY
We are committed to being a responsible steward of the environment and through our sustainability programs we address a variety of environmental issues and opportunities related to deforestation, waste, energy use, recycling, increasing the useful life of buildings and minimizing the use of natural resources for new building materials.
We take environmental related risks and opportunities into account in our strategic decision-making to address the long-term sustainability of our business.
We have aligned our sustainability and environmental programs and policies with the materials we use to make our products, the paper we use to print our Source Books and the iconic buildings we chose to renovate and restore as part of our portfolio of Design Galleries.